Resetting Your Authorization Pin
- Locate the Dropdown Menu: After logging into your MoniePoint account, look for a dropdown menu. This is typically represented by your profile icon, your name, or a downward arrow, often located at the top right corner of the dashboard.
- Select ‘Profile’: Within this dropdown menu, you will find various options. Click on the ‘Profile’ or ‘My Profile’ option. This action will take you to a page where you can view and edit your personal and account information.
Going to Security Settings:
- Navigate to Security Section: Once in your profile, look for a tab or a link labeled ‘Security’, ‘Security Settings’, or something similar. This section is dedicated to managing the security aspects of your account.
- Understanding Security Options: In the Security section, you will find various settings related to account security, such as password changes, two-factor authentication, and PIN settings.
Initiating PIN Reset:
- Select ‘Reset Authorization PIN’: Among the options available in the Security section, locate and select ‘Reset Authorization PIN’. This option is specifically for changing or resetting the PIN that you use for authorizing transactions or accessing certain features within MoniePoint.
- Verification Process: Upon selecting this option, you may be prompted to verify your identity. This could involve answering security questions, entering a code sent to your email or phone, or other verification methods. This step is crucial for ensuring that only authorized users can reset the PIN.
- Entering New PIN: After verification, you will be prompted to enter a new PIN. Choose a PIN that is secure yet memorable for you. It’s generally advised to avoid obvious sequences like ‘1234’ or repeating numbers like ‘1111’.
- Confirming New PIN: You may be required to enter the new PIN twice to confirm that there are no typos or mistakes.
- Completion and Confirmation: After entering and confirming the new PIN, submit your changes. You should receive a confirmation message indicating that your Authorization PIN has been successfully reset.
- Logging Out and Testing: It’s a good practice to log out and then log back in to test the new PIN. This ensures that the changes have been effectively applied.
Changing Your PIN
- Entering Login Password:
- Input your current login password as a security measure.
- Setting a New PIN:
- Choose a new PIN. Make sure it’s secure and something you’ll remember.
- Confirming the New PIN:
- Re-enter the new PIN for confirmation.
- Finalizing the Change:
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- Click on ‘Change PIN’ to complete the process.
Before and After PIN Reset
- Important Precaution:
- Before initiating the PIN change, ensure that your MoniePoint terminal is turned off.
- Restarting Your Terminal:
- After successfully resetting your authorization PIN, you can turn on your terminal. Visit How to Set Up Paper Inside Palmpay POS Machine
Conclusion
Unblocking your MoniePoint terminal doesn’t have to be a daunting task. By following these simple steps, you can quickly regain access to your terminal, ensuring minimal disruption to your business operations. Remember, keeping your terminal’s software updated and regularly changing your PIN can help avoid future blocks, enhancing your terminal’s security and efficiency.
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