How to Deposit Float on Your Kazang POS Machine – If this is your first visit, we’re thrilled to have you with us! Remember to subscribe to our blog to keep up with a wealth of helpful tips and insights on making the most of your Kazang POS machine. See Is the Mwachangu App Fully Restored?
Smooth Float Deposit into Kazang POS
Let’s walk you through the essential steps to add a float to your Kazang POS, ensuring your transactions are uninterrupted.
Step 1: Navigate to Bank Details
To start off, after logging into your Kazang machine:
- Head to the main menu.
- Click on Reports.
- Select Bank Details.
This will present a range of banks you can utilize.
Step 2: Selecting a Suitable Bank
Kazang supports several banks for float deposits, including:
- Invest Trust Bank
- First National Bank (FNB)
- Access Bank
- Atlas Mara
- Absa Bank
- Airtel Money
- Stanbic Bank
- First Capital Bank
- MTN Money is not available at this time.
- Opt for a bank that’s most accessible to you.
Step 3: Deposit Processing Times
- For most banks, your float will appear within one hour after the deposit.
- Deposits via FNB take up to 2 hours to reflect.
- Deposits made during weekends or holidays with FNB or Atlas Mara are processed on the following business day.
Step 4: Be Aware of Fees
- Transactions through Zanaco and Indo come with a 10 Zambian Kwacha fee.
- For mobile money deposits, expect a charge of 1.05% of the amount deposited.
Contacting Kazang: Your Support Gateway
At Kazang, we understand the importance of seamless service and the need for quick, effective support. Whether you have questions, need assistance with your Kazang POS machine, or require help with transactions, our Help Centre is equipped to provide the assistance you need.
Comprehensive Contact Details for Your Convenience
1. Telephone Support
- Contact Number: +27 (0)87 550 2955
Our telephone support line is staffed with knowledgeable and friendly customer service representatives who are ready to assist with any queries you may have. Whether it’s a technical issue, a question about transactions, or guidance on how to use your machine, our team is just a call away. The helpline operates during standard business hours, providing timely and effective solutions. Learn How to Register Zamcash VIP In Zambia
2. WhatsApp Support
- WhatsApp Number: 071 87 12173
For those who prefer messaging, our WhatsApp support offers a convenient and quick way to get help. You can send us a message at any time, and one of our dedicated customer service agents will respond as promptly as possible. This service is ideal for busy merchants who need answers on the go.
3. Email Assistance
- Email Address: [email protected]
If your query is not urgent or requires detailed information or documentation, email is a great option. Our support team will review your email and respond with thorough, thoughtful solutions. This channel is perfect for queries that require more in-depth assistance or when you need to send us documents or screenshots.
Why Choose Kazang Support?
- Expert Assistance: Our team is trained and knowledgeable about all aspects of Kazang services.
- Timely Responses: We strive to respond to all queries as quickly as possible, ensuring minimal disruption to your business.
- Multichannel Support: Whether you prefer to call, message, or email, we have a channel that suits your preferences.
- Customer-Centric Approach: At Kazang, we prioritize your needs and work tirelessly to ensure your satisfaction and the smooth operation of your business. See Zamcash Processing Charges In Zambia
We’re Just a Call or Message Away
Your experience with Kazang is of the utmost importance to us. If you encounter any challenges or simply have questions about our services, don’t hesitate to reach out through any of our support channels. Our team is committed to providing you with the support you need when you need it.
Remember, at Kazang, we’re more than just a service provider; we’re your business partner, dedicated to helping you succeed. Your success is our success, and we look forward to serving you with excellence.
Our next session will explore the Reports feature in-depth, teaching you how to use the mini statement for a clear view of your transactions and profits.
Appreciation for Your Participation
We trust this guide has been beneficial. Don’t hesitate to contact our support team for any further queries. Keep an eye out for more practical advice, and enjoy your evening!