Why do Zenka asks me send an Mpesa statement for 6 months?

Why do Zenka asks me send an mpesa statement for 6 months? When applying for a loan through Zenka in Kenya, you may be prompted to submit your M-Pesa statement covering the past six months. This request often leads to questions from applicants, such as “Why does Zenka need to see my M-Pesa statement for such an extended period?” Understanding the reasons behind this requirement is crucial in recognizing the legitimacy and prudence of the lending process.

The Rationale Behind the Requirement

Assessing Financial Health

Zenka’s approach to asking for a half-year’s M-Pesa statement is part of a careful financial assessment. This review helps Zenka gauge:

  • Your income stability and consistency.
  • Your spending habits and financial commitments.
  • Your capacity to repay the loan, as indicated by your transaction history.

Preventing Fraudulent Activities

A detailed look into your M-Pesa transactions helps Zenka confirm your identity and prevents fraud. This step ensures that the person applying for the loan is the same individual actively using the M-Pesa account associated with their identity.

Adhering to Regulatory Standards

Financial institutions, including digital lenders like Zenka, must comply with strict regulations. By examining your M-Pesa statement, Zenka follows:

  • Anti-money laundering protocols.
  • Know Your Customer (KYC) norms.


Tips for Navigating Digital Loan Applications

Amid the increasing prevalence of digital loans, it’s crucial to remain cautious, particularly concerning loan-related scams.

Identifying Legitimate Loan Offers

Legitimate loan providers, such as Zenka, will:

  • Provide clear and transparent loan terms.
  • Never request fees before disbursing a loan.
  • Have official customer service channels for inquiries.

Vigilance is Key

Always be skeptical of:

  • Unsolicited loan offers.
  • Promises of unusually low-interest rates.
  • Offers to increase loan limits without proper credit checks.

What happens if you don’t pay Zenka?

If you’re considering a loan from Zenka or have already taken one, it’s critical to understand the consequences of non-payment. Like many short-term lenders, Zenka has a specific policy for late or missed payments that borrowers should be aware of.

The Consequences of Non-Payment at Zenka:

Accrual of Late Payment Interest:

Once the repayment period lapses without full payment, Zenka will charge a late payment interest of 1.5% per day on the outstanding principal amount. This rate is substantial and can quickly increase the total amount you owe.

Additional Processing Fees and Interest:

Besides the late payment interest, Zenka may also levy other processing fees or interest rates that will be communicated to you. These fees are in addition to the regular interest and can significantly inflate the debt.

Increase in Total Loan Amount:

The combined effect of the daily interest and additional fees means that the total amount you’re expected to repay will continue to grow each day the loan remains unpaid, potentially leading to a debt much larger than the original loan amount.

Impact on Credit Score:

Failure to repay your loan can have a severe impact on your credit score. Zenka, like other lenders, reports to credit bureaus. A lower credit score can affect your ability to borrow in the future, not just from Zenka but from other financial institutions as well.

Legal and Collection Proceedings:

If the loan remains unpaid for an extended period, Zenka may initiate collection proceedings. This can include hiring a third-party collection agency to pursue the debt, which may add additional costs and could lead to legal action.

Persistent Communication from Lender:

Expect to receive frequent communication from Zenka or their representatives if you miss your repayment deadline. They will likely contact you via phone, SMS, or email to remind you of your obligations and discuss repayment.

Strained Relations with the Lender:

Non-payment can strain your relationship with Zenka, making it difficult or impossible to secure future loans from them or renegotiate the terms of your existing loan.

What You Should Do If You Can’t Pay:

If you find yourself unable to repay your Zenka loan, it’s important to take action immediately:

  • Contact Zenka: Reach out to them as soon as you anticipate difficulty in repayment. They may offer a solution or a payment plan that can help you manage the situation better.
  • Review Your Finances: Look for areas where you can cut expenses or ways to increase your income to manage your debt.
  • Seek Financial Advice: Consider speaking with a financial advisor who can help you strategize how to handle the debt.

Remember, the key to managing any loan is communication and action. Ignoring the problem will only make it worse, so it’s best to address the issue head-on.

How much does Zenka give for the first time?

Zenka has updated its offerings to make its loan products more attractive, especially for new users looking to borrow money. If you are considering taking out a loan with Zenka, here’s what you need to know about their latest updates:

Zenka’s Attractive Offer for New Users:

  • Interest-Free First Loan: New users of Zenka can now enjoy a significant perk – their first loan comes with an interest rate of 0%. This means that if you’re a new customer, you can borrow money without worrying about extra costs due to interest, as long as you repay the loan within the agreed-upon time frame.
  • Increased First Loan Amount: The ceiling for the first loan for new customers has been raised. Initially, new users could borrow up to Ksh 5,000. This cap allows individuals to access more funds for their immediate needs without interest.
  • Higher Second Loan Limit: After successfully repaying your first loan, Zenka has made it possible to qualify for a higher amount on your second loan. Previously, the second loan limit was Ksh 30,000, but now it has been increased to Ksh 42,000. This increment allows for greater financial flexibility and recognizes the trust built through the timely repayment of the first loan.

What This Means for New Borrowers:

For new customers, these updates are designed to:

  • Encourage New Sign-ups: By offering an interest-free first loan, Zenka is likely looking to attract new customers who are hesitant to take on additional interest charges.
  • Ease the Entry Point: The increased first loan amount makes Zenka a competitive choice for those who need a higher sum for their initial borrowing.
  • Reward Timely Repayment: The substantial increase in the second loan limit acts as an incentive for borrowers to repay their first loan on time, with the prospect of accessing more significant amounts in the future.

Understanding Zenka’s Strategy:

Zenka’s updates are part of a strategy to remain competitive in the microfinance sector, which is known for high competition and innovation. By offering interest-free loans to new users, Zenka is positioning itself as an appealing option for potential borrowers who are comparing rates and terms across different lenders.

Furthermore, by increasing the limits for subsequent loans, Zenka is creating a pathway for customer retention and loyalty, encouraging users to continue using their service for future financial needs.


Submitting your M-Pesa statement when applying for a loan with Zenka is a standard procedure that aligns with prudent financial practices. It’s designed to protect both the lender and borrower from potential financial risks. As you consider applying for a Zenka loan, remember to engage with their official representatives and platforms to maintain the security of your personal and financial information.

For assistance or to start your loan application, reach out to Zenka through their official channels.

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